# Problèmes PAX

# Le logo 4g n'est pas affiché à l'écran

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/C6timage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/C6timage.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-3-options"><span data-highlight="yellow">3 OPTIONS</span></div><div draggable="false" id="bkmrk-%231--sur-le-terminal">**\#1- SUR LE TERMINAL**</div><div draggable="false" id="bkmrk-desactiver-le-wifi">Desactiver le WiFi</div><div draggable="false" id="bkmrk-application%C2%A0-paramet">Application PARAMETRE</div><div draggable="false" id="bkmrk-mot-de-passe%3A-pax987">mot de passe: pax9876@@</div><div draggable="false" id="bkmrk-option-plus">Option PLUS</div><div draggable="false" id="bkmrk-option-reseau-mobile">Option RESEAU MOBILE (CELLULAIRE)</div><div draggable="false" id="bkmrk-option%C2%A0-nom-des-poin">Option NOM DES POINT D'ACCES</div><div draggable="false" id="bkmrk-cliquer-sur-%2B-%28situ%C3%A9">Cliquer sur + (situé dans le coin droit superieur)</div><div draggable="false" id="bkmrk-il-y-a-un-formulaire">Il y a un Formulaire à remplir (remplir les 2 premieres lignes seulement / Majuscules et minuscules sont important))</div><div draggable="false" id="bkmrk-1--telus">1- Telus</div><div draggable="false" id="bkmrk-2--m2m-east.telus.io">2- m2m-east.telus.iot</div><div draggable="false" id="bkmrk-cliquer-sur-les-3-pe">Cliquer sur les 3 petits points en dessous de l'heure</div><div draggable="false" id="bkmrk-cliquer-enregistrer">Cliquer ENREGISTRER</div><div draggable="false" id="bkmrk-fermer-toutes-les-ap">Fermer toutes les applications et le 4g devrait apparaitre dans le haut de l'écran dans 30 secondes.</div><div draggable="false" id="bkmrk-aller-dans-les-setti">Aller dans les setting pour activer les Donnees Cellulaires</div><div draggable="false" id="bkmrk--2">  
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</div><div draggable="false" id="bkmrk-%232">\#2</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/he6image.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/he6image.png)

[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/FkDimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/FkDimage.png)

<div draggable="false" id="bkmrk--6"></div><div draggable="false" id="bkmrk-%233-appelez-chez-payf">\#3-Appelez chez PAYFACTO au 1-888-800-6622. pour activer la carte SIM</div><div draggable="false" id="bkmrk--7"></div>

# A920 pro ne se chargent pas à 100%

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/Wgfimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/Wgfimage.png)

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</div><div draggable="false" id="bkmrk-solution">**SOLUTION**</div><div draggable="false" id="bkmrk-cliquer-sur-mobile-m">Cliquer sur Mobile Mode</div><div draggable="false" id="bkmrk--4"></div>

# Transaction Refusé pour risque

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/GYHimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/GYHimage.png)

<div draggable="false" id="bkmrk-solution">**SOLUTION**</div><div draggable="false" id="bkmrk-appeler-payfacto-et-">Appeler Payfacto et faire augmenter la marge pour les paiements manuels</div><div draggable="false" id="bkmrk--2">  
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# Imprimante inaccessible Pax

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/1Wrimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/1Wrimage.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-backoffice">BACKOFFICE</div><div draggable="false" id="bkmrk-module-controle-des-">Module CONTROLE DES CAISSES</div><div draggable="false" id="bkmrk-menu-caisse">Menu CAISSE</div><div draggable="false" id="bkmrk-option-programmation">Option PROGRAMMATION</div><div draggable="false" id="bkmrk-selectionner-la-cais">Selectionner la caisse du PAX en erreur</div><div draggable="false" id="bkmrk-onglet-imprimante">Onglet IMPRIMANTE</div><div draggable="false" id="bkmrk-section-imprimante-c">Section IMPRIMANTE COUPON</div><div draggable="false" id="bkmrk-connection%3A-app-mode">Connection: App Moderne</div><div draggable="false" id="bkmrk--2">  
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# Symbole d'un rond avec une barre dans le milieu

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/2VQimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/2VQimage.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-signifie-que-le-wifi">Signifie que le WIFI n'est pas connecté</div><div draggable="false" id="bkmrk--3">  
</div><div draggable="false" id="bkmrk--4">  
</div><div draggable="false" id="bkmrk-%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A">**\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\***</div><div draggable="false" id="bkmrk--5"></div>

# Activity Canceled

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/S22image.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/S22image.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-aller-tester-l%27appli">Aller tester l'application SECUREPAYMENT</div><div draggable="false" id="bkmrk-s%27il-y-a-un-message-">S'Il y a un message d'erreur qui indique que le terminal est bloqué, Appeler chez payfacto</div><div draggable="false" id="bkmrk--3">  
</div><div draggable="false" id="bkmrk-%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A">**\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\***</div><div draggable="false" id="bkmrk--4"></div>

# Operation refusée: REASON 710 Requete non permise

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/0CVimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/0CVimage.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-le-terminal-n%27est-pa">Le terminal n'est pas activé chez PAYFACTO</div><div draggable="false" id="bkmrk-appeler-chez-payfact">Appeler chez Payfacto pour faire activer le terminal</div><div draggable="false" id="bkmrk--3">  
</div><div draggable="false" id="bkmrk-%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A">**\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\***</div>

# Application de paiement non configuré

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</div>[![image.png](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/scaled-1680-/ixmimage.png)](https://wiki.lebeausimon.com/uploads/images/gallery/2026-06/ixmimage.png)

<div draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-2-options">2 options</div><div draggable="false" id="bkmrk-1--tel%C3%A9charg%C3%A9-secure">1- Teléchargé SecurePayment</div><div draggable="false" id="bkmrk-2--il-faut-appeller-">2- Il faut appeller PAYFACTO pour faire reinstaller l'application Veloce</div><div draggable="false" id="bkmrk--2">  
</div><div draggable="false" id="bkmrk-%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A%2A">**\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\***</div><div draggable="false" id="bkmrk--3"></div>

# Tous les terminaux cessent de fonctionner en meme temps

<div data-en-clipboard="true" data-pm-slice="1 1 []" draggable="false" id="bkmrk-%2A%2A%2A%2A%2Asolution%2A%2A%2A%2A%2A">*****SOLUTION*****</div><div draggable="false" id="bkmrk-tu-peux-essayer-ex%C3%A9c">Tu peux essayer exécuter cette commande dans CMD en mode administrateur.</div><div draggable="false" id="bkmrk-netsh-int-ipv4-set-d">***<u>netsh int ipv4 set dynamicport tcp start=1025 num=64510</u>***</div><div draggable="false" id="bkmrk-ceci-va-augmenter-le">Ceci va augmenter le nombre de "Emepheral port" disponible de 16000 a 64510.</div><div draggable="false" id="bkmrk-chez-nos-client%2C-nou">Chez nos client, nous avons appliqué cette commande sur TOUT nos serveur car ça règle aussi le problème avec les PAX qui arrête de fonctionner subitement et que tu dois repartir le serveur veloce pour que ca refonctionne.</div>