Unifi Access - Create Users

Login

1. Log in to your account at unifi.ui.com.
2. Navigate to the Access section of your controller.

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Adding a Permanent User

Employees, long-term residents, and anyone requiring door access via their phone.

1. Go to the People section.
2. Click Add to create a new person. (photo)
3. Enter the information:
   • Email (required only if you want phone access)
   • First name and last name

4. Next to Role, click Assign and select the role that matches the user. (photo)

• • Roles define door permissions (who can open what).
  • Roles can be edited under the Roles tab if needed.
    

 

Assigning an entry method:

5. Click on the desired user, then under the Credentials section, click Assign.
6. Choose the entry method — for example, a PIN (4-digit code). (photo)
7. Next to UniFi Endpoint, click Send to send an invitation to the user's email.
   • The user will need to download the UniFi Endpoint app.
   • They can then tap the button received in the email to activate their access.

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Adding a Visitor or Temporary Resident

1. Go to Settings → Visitors and click Create New Visitor.
2. Add the desired information.
3. Choose the validity dates for the access.
4. Choose the doors the visitor can access.
5. Choose the authentication method: PIN, QR code, etc.